A clinic built on care, trust, and lasting results

Who we are.

Our story

Patient-first from the start

Ace Balance Therapy was founded with a single purpose: to provide thoughtful, evidence-informed care that respects the whole person — not just the presenting symptom. Located in Fleetwood, Surrey, we serve clients from across the region looking for relief, recovery, and long-term wellbeing.

Our practitioners bring together registered massage therapy, traditional acupuncture, reflexology, and a range of specialized wellness techniques under one roof. Every treatment plan is built around you — your body, your schedule, and your goals.

We believe that great care happens when you feel heard. That is why every appointment starts with a conversation, not a clipboard.

What guides us

Our values

  • Patient-centred care

    Every session is guided by your needs, comfort level, and recovery goals — not a generic protocol.

  • Respect for your time

    We run on schedule, communicate clearly, and make booking and follow-up straightforward.

  • Safe and welcoming space

    Our clinic is a judgment-free environment where every client feels at ease from the moment they arrive.

  • Evidence-informed practice

    Our therapists stay current with continuing education and apply techniques supported by research and clinical experience.

  • Community first

    Rooted in Fleetwood, we are committed to being accessible and genuinely useful to the people around us.

  • Honest communication

    We explain what we are doing and why, give you realistic expectations, and follow up on outcomes.

Meet the practitioners

The people behind your care

Our team combines registered massage therapists, a licensed acupuncturist and herbalist, and a certified reflexologist — each bringing deep expertise and genuine commitment to your wellbeing.

Scarlett Kim

Scarlett Kim

RMT

Specializes in deep tissue, sports recovery, and chronic pain management. Known for her precise technique and attentive communication.

Leah Lee

Leah Lee

RMT

Focuses on relaxation, lymphatic drainage, and prenatal massage. Creates a calm, restorative experience for every client.

Jin Suk Jeong

Jin Suk Jeong

Acupuncturist & Herbalist

Brings decades of traditional Chinese medicine practice to the clinic, offering acupuncture, herbal consultation, and cupping.

Eric

Eric

Reflexologist

Certified reflexologist and stretch therapist with a passion for foot health and whole-body wellness through pressure-point work.